Issue
RAIRO-Oper. Res.
Volume 53, Number 5, November-December 2019
Operations Research Applications in Industry
Page(s) 1529 - 1550
DOI https://doi.org/10.1051/ro/2018065
Published online 08 October 2019
  • Y. Akao, Quality function deployment: integrating customer requirements into product design. The Productivity Press, Cambridge, MA (1990). [Google Scholar]
  • A. Al-Bashir, M. Al-Rawashdeh, R. Al-Hadithi, A. Al-Ghandoor and M. Barghash, Building medical devices maintenance system through quality function deployment. Jordan J. Mech. Ind. Eng. 9 (2012) 25–36. [Google Scholar]
  • K. Amoako-Gyampah and M. Acquaah, Manufacturing strategy, competitive strategy and firm performance: an empirical study in a developing economy environment. Int. J. Prod. Econ. 11 (2008) 575–592. [Google Scholar]
  • M.J. Asgarpour, Multiple Criteria Decision Making, 10th ed. University of Tehran, Iran (2011). [Google Scholar]
  • M. Barad and D. Gien, Linking improvement models to manufacturing strategies – a methodology for SME and other enterprises. Int. J. Prod. Res. 39 (2001) 2675–2695. [Google Scholar]
  • M. Bevilacqua, F.E. Ciarapica and G. Giacchetta, Fuzzy-QFD approach to supplier selection. J. Purchasing Supply Manage. 12 (2006) 14–27. [CrossRef] [Google Scholar]
  • E. Bottani, A fuzzy QFD approach to achieve agility. Int. J. Prod. Econ. J. Purchasing Supply Manag. 12 (2009) 380–391. [Google Scholar]
  • P.G. Brown, QFD: echoing the voice of the customer. AT&T Tech. J. 1 (1991) 18–32. [CrossRef] [Google Scholar]
  • R.B. Carton, Measuring organizational performance: AN exploratory study, Electronic Version Approved doctoral dissertation, The University of Georgia, USA, 2004. [Google Scholar]
  • L.K. Chan and M.L. Wu, “A systematic approach to quality function deployment with a full illustrative example. Int. J. Manag. Sci. 33 (2004) 119–135. [Google Scholar]
  • J.F. Cox and J.H. Blackstone, The Educational society for Resource management, Fall church, VA (1998) 104. [Google Scholar]
  • T.J. Crowe and C.C. Cheng, Using quality function deployment in manufacturing strategic planning. Int. J. Oper. Prod. Manag. 16 (1996) 35–48. [CrossRef] [Google Scholar]
  • K.M. daws, Z.A. Ahmed and A.A. Moosa, An Intelligent Quality Function Deployment (IQFD) for manufacturing process environment. Jordan J. Mech. Ind. Eng. 3 (2009) 25–36. [Google Scholar]
  • F. Franceschini and S. Rossetto, Design for quality: selecting product’s technical features. Qual. Eng. 9 (1997) 681–688. [Google Scholar]
  • A. Griffin and J. Hauser, The Voice of the Customer. Technical Report. . Marketing Science Institute, Cambridge, MA (1992) 92–106. [Google Scholar]
  • L.R. Guinta, The QFD Book. Amoco, New York; 1993. [Google Scholar]
  • M. Hallgren, Quantification in manufacturing strategy: a methodology and illustration. Int. J. Prod. Econ. 104 (2006) 113–124. [Google Scholar]
  • R.H. Hayes and S.C. Wheelwright, Restoring Our Competitive Edge: Competing Through Manufacturing. Wiley, New York, NY (1984). [Google Scholar]
  • T. Hill, Manufacturing Strategies. Macmillan, UK (1995). [CrossRef] [Google Scholar]
  • W. Ho, T. He, C. Lee and A. Emrouznejad, Strategic logistics outsourcing: an integrated QFD and fuzzy AHP approach. Expert Syst. App. 39 (2012) 10841–10850. [CrossRef] [Google Scholar]
  • G.Z. Jia and M. Bai, An approach for manufacturing strategy development based on fuzzy-QFD. Comput. Ind. Eng. 60 (2011) 445–454. [Google Scholar]
  • H. Kazan, G. Özer and A. TanselÇetin, The effect of manufacturing strategies on financial performance. Meas. Bus. Excellence 10 (2006) 14–26. [CrossRef] [Google Scholar]
  • K.J. Kim, H. Moskowitz, A. Dhingra and G. Evansd, Fuzzy multicriteria models for quality function deployment. Eur. J. Oper. Res. 121 (2000) 504–518. [Google Scholar]
  • B. King, Better Designs in Half the Time-implementing QFD Quality Function Deployment in America. 3rd ed.. Goal/Qpc, Methuen, MA (1989). [Google Scholar]
  • K. Lee, H.N. Jeong, C. Park and C.J. Park, Development of a decision-support system for the formulation of manufacturing strategy. Int. J. Prod. Res. 40 (2002) 3913–3930. [Google Scholar]
  • W. Lee and G. Kai, A decision model for manufacturing best practice adoption: linking practices to competitive strategies, Unpublished PhD, The Canfield University, USA (2007). [Google Scholar]
  • G.K. Leong, D.L. Snyder and P.T. Ward, Research in the process and content of manufacturing strategy. OMEGA Int. J. Manag. Sci. 18 (1980) 3913–3930. [Google Scholar]
  • J. Olhager and M. West, House of flexibility-using the QFD approach to deploy manufacturing flexibility. Int. J. Oper. Prod. Manag. 22 (2002) 10841–10850. [CrossRef] [Google Scholar]
  • K.E. Papke-Shields and M.K. Malhotra, Assessing the impact of the manufacturing executive’s role on business performance through strategic alignment. J. Oper. Manag. 1 (2001) 10841–10850. [Google Scholar]
  • A. Pooya, Manufacturing systems and their performance in Iran. J. Prod. Oper. Manag. 3 (2012) 79–100. [Google Scholar]
  • A. Pooya and A. Azar, A methodology for manufacturing strategy formulation. J. Modiriat Farda 23 (2001) 49–62. [Google Scholar]
  • L.E. Quezada, F.M. Cordova and C. O’Brien, Application of the analytic hierarchy process in manufacturing strategy formulation. Int. J. Ind. Eng. 10 (2003) 204–212. [Google Scholar]
  • P.J. Richard, T.M. Devinney, G.S. Yip and G. Johnson, Measuring organizational performance: towards methodological best practice. J. Manag. 35 (2003) 718–804. [Google Scholar]
  • W. Skinner, Manufacturing-missing link in corporate strategy. Harvard Bus. Rev. 136–146 (1969). [Google Scholar]
  • K. Tan and K. Platts, The connectance model revisited: a tool for manufacturing objective deployment. J. Manuf. Technol. Manag. 15 (2004) 131–143. [CrossRef] [Google Scholar]
  • S.C. Weelwright, Manufacturing strategy: defining a missing link. Strategic Manag. J. 5 (1984) 77–91. [CrossRef] [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.