Customer-centric economic policies of closed-loop dual-channel supply chain with product-quality practices and versatile refunds in online channelSiyuan Qiu, Siyu Yang, Manojit Das, Sagnic Naskar, Shariful Alam and Arindam GaraiRAIRO-Oper. Res., 59 4 (2025) 2087-2119DOI: https://doi.org/10.1051/ro/2025023
