What is the role of product services in the dual-channel closed-loop supply chain?

Open Access

Issue		RAIRO-Oper. Res. Volume 58, Number 5, September-October 2024


Page(s)		3637 - 3658
DOI		https://doi.org/10.1051/ro/2023183
Published online		10 September 2024

R. Bhattacharya and A. Kaur, Allocation of external returns of different quality grades to multiple stages of a closed loop supply chain. J. Manuf. Syst. 37 (2015) 692–702. [CrossRef] [Google Scholar]
J. Chen and P.C. Bell, Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure. Int. J. Prod. Econ. 136 (2012) 56–66. [CrossRef] [Google Scholar]
J. Chen and R. Grewal, Competing in a supply chain via full-refund and no-refund customer returns policies. Int. J. Prod. Econ. 146 (2013) 246–258. [CrossRef] [Google Scholar]
T.M. Choi, Y.J. Li and L. Xu, Channel leadership, performance and coordination in closed loop supply chains. Int. J. Prod. Econ. 146 (2013) 371–380. [CrossRef] [Google Scholar]
B. Dan, G. Xu and C. Liu, Pricing policies in a dual-channel supply chain with retail services(Article). Int. J. Prod. Econ. 39 (2012) 312–320. [CrossRef] [Google Scholar]
B. Dan, S. Zhang and M. Zhou, Strategies for warranty service in a dual-channel supply chain with value-added service competition. Int. J. Prod. Res. 56 (2018) 5677–5699. [CrossRef] [Google Scholar]
A. Dumrongsiri, M. Fan, A. Jain and K. Moinzadeh, A supply chain model with direct and retail channels. Eur. J. Oper. Res. 187 (2008) 691–718. [Google Scholar]
G. Gallego and M. Hu, Dynamic pricing of perishable assets under competition. Manag. Sci. 60 (2014) 1241–1259. [CrossRef] [Google Scholar]
J. Geunes and Y. Su, Single-period assortment and stock-level decisions for dual sales channels with capacity limits and uncertain demand. Int. J. Prod. Res. 1 (2019) 1–22. [CrossRef] [Google Scholar]
Y. Gong, M. Chen and Y. Zhuang, Decision-making and performance analysis of closed-loop supply chain under different recycling modes and channel power structures. Sustainability 11 (2019) 1–26. [Google Scholar]
J.A. Guajardo and M.A. Cohen, Service differentiation and operating segments: a framework and an application to after-sales services. Manuf. Serv. Oper. Manag. 20 (2018) 440–454. [CrossRef] [Google Scholar]
V.D.R. Guide Jr. and L.N. Van Wassenhove, The evolution of closed-loop supply chain research. Oper. Res. 57 (2009) 10–18. [CrossRef] [Google Scholar]
P. He, Y. He and H. Xu, Channel structure and pricing in a dual-channel closed-loop supply chain with government subsidy. Int. J. Prod. Econ. 213 (2019) 108–123. [CrossRef] [Google Scholar]
J. Heydari, K. Govindan and A. Aslani, Pricing and greening decisions in a three-tier dual channel supply chain. Int. J. Prod. Econ. 217 (2019) 185–196. [CrossRef] [Google Scholar]
I.H. Hong and J.-S. Ke, Determining advanced recycling fees and subsidies in “E-scrap” reverse supply chains. J. Environ. Manage. 92 (2011) 1495–1502. [CrossRef] [Google Scholar]
X.P. Hong, K. Govindan, L. Xu and P. Du, Quantity and collection decisions in a closed-loop supply chain with technology licensing. Eur. J. Oper. Res. 256 (2017) 820–829. [CrossRef] [Google Scholar]
X.P. Hong, L. Wang, Y. Gong and W.Y. Chen, What is the role of value-added service in a remanufacturing closed-loop supply chain. Int. J. Prod. Res. 58 (2020) 3342–3361. [CrossRef] [Google Scholar]
W. Huang and J.M. Swaminathan, Introduction of a second channel: Implications for pricing and profits. Eur. J. Oper. Res. 194 (2009) 258–279. [Google Scholar]
L. Kong, Z. Liu, Y. Pan, J. Xie and G. Yang, Pricing and service decision of dual-channel operations in an O2O closed-loop supply chain. Ind. Manag. Data Syst. 117 (2017) 1567–1588. [CrossRef] [Google Scholar]
H. Kurata and S.H. Nam, After-sales service competition in a supply chain: optimization of customer satisfaction level or profit or both. Int. J. Prod. Econ. 127 (2011) 136–146. [Google Scholar]
K. Li, S. Mallik and D. Chhajed, Design of extended warranties in supply chains under additive demand. Prod. Oper. Manag. 21 (2012) 730–746. [CrossRef] [Google Scholar]
C. Li, L. Feng and S. Luo, Strategic introduction of an online recycling channel in the reverse supply chain with a random demand. J. Clean. Prod. 236 (2019) 1–13. [Google Scholar]
G. Li, L. Li, S.P. Sethi and X. Guan, Return strategy and pricing in a dual-channel supply chain. Int. J. Prod. Econ. 215 (2019) 153–164. [CrossRef] [Google Scholar]
Y. Liu, Q.-Q. Shi and Q. Xu, Alliance decision of supply chain considering product greenness and recycling competition. Sustainability 11 (2019). [Google Scholar]
Q. Lu and N. Liu, Effects of e-commerce channel entry in a two-echelon supply chain: A comparative analysis of single- and dual-channel distribution systems. Int. J. Prod. Econ. 165 (2015) 100–111. [CrossRef] [Google Scholar]
A. MahmoumGonbadi, A. Genovese and A. Sgalambro, Closed-loop supply chain design for the transition towards a circular economy: a systematic literature review of methods, applications and current gaps. J. Clean. Prod. 323 (2021) 101–129. [Google Scholar]
D.G. Mogale, A. De, A. Ghadge and E. Aktas, Multi-objective modelling of sustainable closed-loop supply chain network with price-sensitive demand and consumer’s incentives. Comput. Ind. Eng. 168 (2022) 105–108. [Google Scholar]
M. Radhi and G. Zhang, Optimal cross-channel return policy in dual-channel retailing systems. Int. J. Prod. Econ. 210 (2019) 184–198. [CrossRef] [Google Scholar]
R.C. Savaskan, S. Bhattacharya and L.N.V. Wassenhove, Closed-loop supply chain models with product remanufacturing. Manag. Sci. 50 (2004) 239–252. [CrossRef] [Google Scholar]
A.A. Tsay and N. Agrawal, Channel conflict and coordination in the E-commerce age. Prod. Oper. Manag. 13 (2004) 93–110. [CrossRef] [Google Scholar]
N. Wang, J. Lu, G. Feng, Y. Ma and H. Liang, The bullwhip effect on inventory under different information sharing settings based on price-sensitive demand. Int. J. Prod. Res. 54 (2016) 4043–4064. [CrossRef] [Google Scholar]
Y. Wang, Z. Yu, L. Shen and M. Jin, Operational modes of E-closed loop supply chain considering platforms’ services. Int. J. Prod. Econ. 251 (2022) 1–16. [Google Scholar]
C.-H. Wu, Price and service competition between new and remanufactured products in a two-echelon supply chain. Int. J. Prod. Econ. 140 (2012) 496–507. [CrossRef] [Google Scholar]
J. Xie, L. Liang, L. Liu and P. Ieromonachou, Coordination contracts of dual-channel with cooperation advertising in closed-loop supply chains. Int. J. Prod. Econ. 183 (2017) 528–538. [Google Scholar]
J. Xie, W. Zhang, L. Liang, Y. Xia, J. Yin and G. Yang, The revenue and cost sharing contract of pricing and servicing policies in a dual-channel closed-loop supply chain. J. Clean. Prod. 191 (2018) 361–383. [CrossRef] [Google Scholar]
G. Xu, B. Dan, X. Zhang and C. Liu, Coordinating a dual-channel supply chain with risk-averse under a two-way revenue sharing contract. Int. J. Prod. Econ. 147 (2014) 171–179. [Google Scholar]
J. Xu, X. Zhou, J. Zhang and D.Z. Long, The optimal channel structure with retail costs in a dual-channel supply chain. Int. J. Prod. Res. 1 (2019) 1–29. [CrossRef] [Google Scholar]
Y.Y. Yi and L.J. Xiao, Closed-loop supply chain model with advertising effect. Manag. Rev. 24 (2012) 44–50. [Google Scholar]
R. Zhang, J. Li, Z. Huang and B. Liu, Return strategies and online product customization in a dual-channel supply chain. Sustainability 11 (2019) 1–17. [Google Scholar]
Z.Z. Zhang, Z.J. Wang and L.W. Liu, Retail services and pricing decisions in a closed-loop supply chain with remanufacturing. Sustainability 17 (2015) 2373–2396. [CrossRef] [Google Scholar]
Y. Zhang, Z. He, S. He, K. Cai and D. Wang, Manufacturer warranty service outsourcing strategies in a dual-channel supply chain. Int. Trans. Oper. Res. 27 (2020) 1–28. [CrossRef] [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.