Volume 55, Number 3, May-June 2021
|Page(s)||1695 - 1713|
|Published online||17 June 2021|
Efficacy of retailer rebates and delayed incentives under customer heterogeneity
University of Technology and Applied Sciences Sur Sultanate of Oman
2 Institute of Business and Management, University of Engineering and Technology Lahore Pakistan
3 Department of Operations Research and Logistics Management, School of Management, Huazhong University of Science and Technology Wuhan P.R. China
Accepted: 24 April 2021
In automobile and household appliances, the manufacturer’s decision to offer retailer rebates to retailers or delayed incentives directly to end customers is very important. Under game theoretic environment, we show that delayed incentive is an important tool not only for price discrimination but it also provides more flexibility to the manufacturer. We differentiate the impact of delayed incentives and retailer rebates. We draw implications for optimal rebate strategies for both retailer rebates and delayed incentives. We also discuss delayed incentives in the form coupons that give more control to the manufacturer, whereas retailer rebates require retailer’s participation. Analysis and numerical insights show that the manufacturer prefers better observance of retail price. We provide a decision rule to the manufacturer on how to select the rebate type based on customer heterogeneity.
Mathematics Subject Classification: 91B24
Key words: Marketing-operations interface / delayed incentives / pricing and rebate strategies / heterogeneous customers and Stackelberg game
© The authors. Published by EDP Sciences, ROADEF, SMAI 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.