Open Access
RAIRO-Oper. Res.
Volume 55, Number 6, November-December 2021
Page(s) 3797 - 3816
Published online 24 December 2021
  • V. Abhishek, K. Jerath and Z.J. Zhang, Agency selling or reselling? Channel structures in electronic retailing. Manage. Sci. 62 (2016) 2259–2280. [CrossRef] [Google Scholar]
  • N. Beck and D. Rygl, Categorization of multiple channel retailing in multi-, cross-, and omni-channel retailing for retailers and retailing. J. Retail. Consum. Serv. 27 (2015) 170–178. [CrossRef] [Google Scholar]
  • D. Bell, S. Gallino and A. Moreno, Showrooms and information provision in omni-channel retail. Prod. Oper. Manag. 24 (2015) 360–362. [CrossRef] [Google Scholar]
  • D.R. Bell, S. Gallino and A. Moreno, Offline showrooms in omnichannel retail: demand and operational benefits. Manage. Sci. 64 (2018) 1629–1651. [CrossRef] [Google Scholar]
  • E. Biyalogorsky and O. Koenigsberg, The design and introduction of product lines when consumer valuations are uncertain. Prod. Oper. Manag. 23 (2014) 1539–1548. [CrossRef] [Google Scholar]
  • E. Brynjolfsson, Y.J. Hu and M.S. Rahman, Competing in the age of omnichannel retailing. Mit. Sloan. Manage. Rev. 54 (2013) 23–29. [Google Scholar]
  • F. Caro, A.G. Kök and V. Martínez-de-Albéniz, The future of retail operations. Manuf. Serv. Oper. Manag. 22 (2020) 47–58. [CrossRef] [Google Scholar]
  • K. Cattani, W. Gilland, H.S. Heese and J. Swaminathan, Boiling frogs: pricing strategies for a manufacturer adding a direct channel that competes with the traditional channel. Prod. Oper. Manag. 15 (2006) 40–56. [CrossRef] [Google Scholar]
  • X. Chen, X. Wang and X. Jiang, The impact of power structure on the retail service supply chain with an O2O mixed channel. J. Oper. Res. Soc. 67 (2016) 294–301. [Google Scholar]
  • J. Chen, L. Liang, D.-Q. Yao and S. Sun, Price and quality decisions in dual-channel supply chains. Eur. J. Oper. Res. 259 (2017) 935–948. [Google Scholar]
  • J. Chen, W. Zhang and Z. Liu, Joint pricing, services and quality decisions in a dual-channel supply chain. RAIRO-Oper. Res. 54 (2020) 1041–1056. [CrossRef] [EDP Sciences] [MathSciNet] [Google Scholar]
  • W.Y.K. Chiang, D. Chhajed and J.D. Hess, Direct-marketing, indirect profits: a strategic analysis of dual-channel supply-chain design. Manage. Sci. 49 (2003) 1–20. [CrossRef] [Google Scholar]
  • S. Du, L. Wang and L. Hu, Omnichannel management with consumer disappointment aversion. Int. J. Prod. Econ. 215 (2019) 84–101. [CrossRef] [Google Scholar]
  • X. Fan, J. Wang and T. Zhang, For showing only, or for selling? The optimal physical store mode selection decision for e-tailers under competition. Int. Trans. Oper. Res. 28 (2019) 764–783. [Google Scholar]
  • M. Fassnacht, S.E. Beatty and M. Szajna, Combating the negative effects of showrooming: successful salesperson tactics for converting showroomers into buyers. J. Bus. Res. 102 (2019) 131–139. [CrossRef] [Google Scholar]
  • N.V. Fernández, M.J.S. Pérez and R. Vázquez-Casielles, Webroomers versus showroomers: are they the same? J. Bus. Res. 92 (2018) 300–320. [CrossRef] [Google Scholar]
  • X. Fu, S. Liu, W. Shen and G. Han, Managing strategies of product quality and price based on trust under different power structures. RAIRO-Oper. Res. 55 (2021) 701–725. [CrossRef] [EDP Sciences] [MathSciNet] [Google Scholar]
  • S. Gallino, A. Moreno and I. Stamatopoulos, Channel integration, sales dispersion, and inventory management. Manage. Sci. 63 (2017) 2813–2831. [CrossRef] [Google Scholar]
  • F. Gao and X. Su, Online and offline information for omnichannel retailing. Manuf. Serv. Oper. Manag. 19 (2017) 84–98. [Google Scholar]
  • F. Gao and X. Su, Omnichannel service operations with online and offline self-order technologies. Manage. Sci. 64 (2018) 3595–3608. [CrossRef] [Google Scholar]
  • S. Gensler, S.A. Neslin and P.C. Verhoef, The showrooming phenomenon: it’s more than just about price. J. Interact. Mark. 38 (2017) 29–43. [CrossRef] [Google Scholar]
  • B.C. Giri, C. Mondal and T. Maiti, Optimal product quality and pricing strategy for a two-period closed-loop supply chain with retailer variable markup. RAIRO-Oper. Res. 53 (2019) 609–626. [CrossRef] [EDP Sciences] [MathSciNet] [Google Scholar]
  • X. Guan, Y. Wang, Z. Yi and Y.J. Chen, Inducing consumer online reviews via disclosure. Prod. Oper. Manag. 29 (2020) 1956–1971. [CrossRef] [Google Scholar]
  • A. Ha, X. Long and J. Nasiry, Quality in supply chain encroachment. Manuf. Serv. Oper. Manag. 18 (2016) 280–298. [CrossRef] [Google Scholar]
  • L. Hsiao and Y.-J. Chen, Strategic motive for introducing internet channels in a supply chain. Prod. Oper. Manag. 23 (2014) 36–47. [CrossRef] [Google Scholar]
  • A.P. Jeuland and S.M. Shugan, Managing channel profits. Marketing Sci. 27 (2008) 52–69. [CrossRef] [Google Scholar]
  • G. Li, T. Zhang and G.K. Tayi, Inroad into omni-channel retailing: physical showroom deployment of an online retailer. Eur. J. Oper. Res. 283 (2020) 676–691. [CrossRef] [Google Scholar]
  • B. Ma, C. Di and L. Hsiao, Return window decision in a distribution channel. Prod. Oper. Manag. 29 (2020) 2121–2137. [CrossRef] [Google Scholar]
  • A. Mehra, S. Kumar and J.S. Raju, Competitive strategies for brick-and-mortar stores to counter “Showrooming’’. Manage. Sci. 64 (2018) 3076–3090. [CrossRef] [Google Scholar]
  • U. Narang and V. Shankar, Mobile app introduction and online and offline purchases and product returns. Marketing Sci. 38 (2019) 756–772. [CrossRef] [Google Scholar]
  • E. Ofek, Z. Katona and M. Sarvary, ``Bricks and Clicks’’: the impact of product returns on the strategies of multichannel retailers. Marketing Sci. 30 (2011) 42–60. [CrossRef] [Google Scholar]
  • D. Rigby, The future of shopping. Harvard Bus. Rev. 89 (2011) 64–76. [Google Scholar]
  • H. Shi, Y. Liu and N.C. Petruzzi, Consumer heterogeneity, product quality, and distribution channels. Manage. Sci. 59 (2013) 1162–1176. [Google Scholar]
  • J.D. Shulman, A.T. Coughlan and R.C. Savaskan, Optimal reverse channel structure for consumer product returns. Marketing Sci. 29 (2010) 1071–1085. [CrossRef] [Google Scholar]
  • P.C. Verhoef, P.K. Kannan and J.J. Inman, From multi-channel retailing to omni-channel retailing introduction to the special issue on multi-channel retailing. J. Retailing. 91 (2015) 174–181. [CrossRef] [Google Scholar]
  • J.M. Villas-Boas, Product line design for a distribution channel. Marketing Sci. 17 (1998) 156–169. [CrossRef] [Google Scholar]
  • X. Xu, Optimal price and product quality decisions in a distribution channel. Manage. Sci. 55 (2009) 1347–1352. [Google Scholar]
  • M. Xue and J. Zhang, Supply chain encroachment with quality decision and different power structures. RAIRO-Oper. Res. 54 (2020) 693–718. [CrossRef] [EDP Sciences] [MathSciNet] [Google Scholar]
  • D. Yang and X. Zhang, Quick response and omnichannel retail operations with the ship-to-store program. Int. Trans. Oper. Res. 27 (2020) 3007–3030. [CrossRef] [MathSciNet] [Google Scholar]
  • J. Zhang, Q. Xu and Y. He, Omnichannel retail operations with consumer returns and order cancellation. Transp. Res. E-Log. 118 (2018) 308–324. [CrossRef] [Google Scholar]
  • T. Zhang, G. Li, T.C.E. Cheng and S. Shum, Consumer inter-product showrooming and information service provision in an omni-channel supply chain. Decis. Sci. 51 (2020) 1232–1264. [CrossRef] [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.